A limited edition means a fixed number of identical prints made available for purchase and once an edition is sold, it is no longer available.
For a special sizing, please contact us at email@example.com for more information.
Each print is signed and numbered by the artist to prove its authenticity. A certificate of authenticity signed by artist can be provided upon request.
The artwork will arrive in a tube or long vertical cardboard box, both are made of sturdy material and sealed.
Yes, we ship artwork globally. To facilitate a smoother shipping process, please fill in your shipping address upon checkout and include a phone or mobile number (with country code) if possible. This would be helpful for the shipping, especially for international orders.
Three shipping/delivery methods are available for you to choose upon the checkout, the final cost will be updated and shown after you fill in all shipping address details. The three options include:
1) Local courier (Hong Kong)
A flat rate of USD10 will be charged for local courier
2) International courier (Outside Hong Kong)
A flat rate of USD70 will be charged for international courier
You can only do so before we ship out the work, and please note that we only accept change of address within the same region as the original shipping address.
Once your order status has changed to “Shipped”, no change in shipping address can be made.
Usually it takes around 7-15 business days upon your purchase.
Rest of the world
Usually it takes around 10-20 business days upon your purchase.
While we always strive to have our orders delivered on time, the actual delivery time depends on the destination’s customs requirements or delays due to pandemic.
As soon your order has shipped out, you will receive a tracking number and you can always reach out to us with any questions by emailing firstname.lastname@example.org.
Please contact us at email@example.com if your package is lost in transit and we will try our best to resolve it. Please note that we are not responsible for lost or stolen item once it is declared as ‘Delivered’ by the delivery service provider.
If you're not happy with your purchase, please contact us at firstname.lastname@example.org . We'll handle your issue on a case-by-case basis to satisfy your needs
You are welcome to use PayPal or Stripe which accepts most credit cards such as Visa, Master, AMEX, UnionPay.
International taxes and duties are not included in the purchase price. Once your order arrives in the country of destination, local guidelines apply and your purchase may be subject to import taxes and local duties, which are the responsibility of customer. However, if applicable, we will support with any communication of information with customs as necessary.
In most cases, our limited edition prints are unframed, unless there is a framed option on the product page. If you would like to have your artwork framed, you can reach out to us at email@example.com for further information and framer recommendation.